VALID EXAM PEOPLECERT ITIL-4-SPECIALIST-HIGH-VELOCITY-IT BRAINDUMPS, VALID ITIL-4-SPECIALIST-HIGH-VELOCITY-IT EXAM COST

Valid Exam Peoplecert ITIL-4-Specialist-High-velocity-IT Braindumps, Valid ITIL-4-Specialist-High-velocity-IT Exam Cost

Valid Exam Peoplecert ITIL-4-Specialist-High-velocity-IT Braindumps, Valid ITIL-4-Specialist-High-velocity-IT Exam Cost

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 2
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q28-Q33):

NEW QUESTION # 28
In service relationships, what is a benefit of identifying consumer roles?

  • A. It enables stakeholder management
  • B. It ensures compliance with contractual agreements
  • C. It clarifies the service provider's responsibilities
  • D. It reduces service delivery costs

Answer: A


NEW QUESTION # 29
A service provider is planning to onboard a new desktop service for a new customer.
Which activity will be carried out by the customer?

  • A. Ensuring hardware compatibility with the desktop service
  • B. Creating service level agreements
  • C. Setting up remote access tools for the service provider
  • D. Training users in the correct procedures for accessing support for the desktop service

Answer: D


NEW QUESTION # 30
An organization in a highly-regulated industry is considering adopting agile practices. The management team is concerned with maintaining compliance to regulatory requirements while empowering teams at every level to make key decisions.
Which approach would MOST LIKELY help the company overcome this challenge?

  • A. Map strategic objectives to operational metrics, so that all teams understand how their work impacts the organization's compliance to regulatory requirements
  • B. Assess how competitors approach decision-making, and create a business case that highlights the return on investment from agile practices
  • C. Review and update operational policy documents to make reference to agile practices, and initiate a training programme to highlight the benefits of these practices
  • D. Establish an operating model for teams and individuals to understand their scope of control,and the types of decisions they can make

Answer: D


NEW QUESTION # 31
What is the BEST way of demonstrating that user feedback is taken seriously, and is appropriately acted upon, in order to encourage more feedback in the future?

  • A. Implementing an automated feedback response system
  • B. Publicly acknowledging the users who provided feedback
  • C. Sending surveys to users after every incident is resolved
  • D. Regularly provide updates about service improvements made as a result of user feedback

Answer: D


NEW QUESTION # 32
A service provider has recently started providing services to a new client. Surveys have shown that most of the client's staff are satisfied with their experience across the user journey. However, some users are taking longer to get started because they are unaware or confused by the procedures to access and utilize the services.
Which is the BEST recommendation to improve the user journey?

  • A. Implement user feedback loops to improve processes
  • B. Improve user training materials and methods as part of the 'onboarding' step
  • C. Streamline service delivery to reduce delays in accessing services
  • D. Increase service desk availability for new users

Answer: B


NEW QUESTION # 33
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